Frequently Asked Questions
Everything you need to know about your Lo-Fi Merchandise order.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
Are your garments ethically sourced?
Yes, we prioritize sustainability. All Lo-Fi Merchandise apparel is produced in WRAP-certified facilities using organic cotton blends and eco-friendly dyes.
How should I care for my Lo-Fi prints?
To preserve the quality of the graphic prints, we recommend washing garments inside out in cold water and hanging them to dry. Avoid ironing directly on the artwork.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.